If you need help with onboarding, KYC, deposits/withdrawals, trading, or security issues, contact NexPlace Customer Support through the platform support channel when available.
<h3 style="text-align: justify;">Include the following information to help us resolve your request faster</h3>
<ul>
<li>Your account email (never share your password).</li>
<li>A clear description of the issue and what you were trying to do.</li>
<li>Timestamps (including timezone) and screenshots if relevant.</li>
<li>The asset and network involved (for deposit/withdrawal issues).</li>
<li>Transaction hash (TXID) for blockchain deposits/withdrawals, if available.</li>
</ul>
<h3 style="text-align: justify;">NexBridge whitelisting support</h3>
If your issue is specifically about NexBridge wallet whitelisting (issuer‑level whitelisting for transfer‑restricted assets), contact NexBridge Customer support through their official channels:
<ul>
<li>Email: <a rel="noopener noreferrer" href="mailto:support@nexbridge.io" style="color: rgb(44, 194, 149);" target="_blank">support@nexbridge.io</a></li>
<li>Support portal:&nbsp;<a rel="noopener noreferrer" href="https://www.nexbridge.io/es/otc/support" style="color: rgb(44, 194, 149);" target="_blank">Customer Support</a></li>
<li>Knowledge Center: https://support.nexbridge.io/</li>
</ul>
<h3 style="text-align: justify;">Security reminder</h3>
Support will never ask for your password, 2FA codes, or wallet recovery phrase. Do not share them with anyone.

If you need help with onboarding, KYC, deposits/withdrawals, trading, or security issues, contact NexPlace Customer Support through the platform support channel when available.


INCLUDE THE FOLLOWING INFORMATION TO HELP US RESOLVE YOUR REQUEST FASTER

 * Your account email (never share your password).
 * A clear description of the issue and what you were trying to do.
 * Timestamps (including timezone) and screenshots if relevant.
 * The asset and network involved (for deposit/withdrawal issues).
 * Transaction hash (TXID) for blockchain deposits/withdrawals, if available.


NEXBRIDGE WHITELISTING SUPPORT

If your issue is specifically about NexBridge wallet whitelisting (issuer‑level whitelisting for transfer‑restricted assets), contact NexBridge Customer support through their official channels:

 * Email:
 * Support portal: 
 * Knowledge Center: https://support.nexbridge.io/


SECURITY REMINDER

Support will never ask for your password, 2FA codes, or wallet recovery phrase. Do not share them with anyone.

Contact support

Include the following information to help us resolve your request faster

NexBridge whitelisting support

Security reminder