Help CenterBy default, assets are held in NexPlace custody for convenience and a simpler user experience. Where supported, you can withdraw assets to your own wallet for self‑custody.
Two layers of address controls (important)
There are two different types of “whitelisting” that can apply:
- Platform‑level whitelisting (NexPlace): withdrawal addresses may need to be approved in your NexPlace account before you can withdraw.
- Issuer‑level whitelisting (NexBridge / issuer): for transfer‑restricted regulated assets issued on Liquid, the issuer must whitelist your Liquid wallet address / AMP ID before the asset can be received or transferred in self‑custody.
For standard cryptocurrency withdrawals, you typically only need NexPlace address approval (platform‑level). For transfer‑restricted regulated assets on Liquid, both layers are required.
Why whitelisting exists
- Security: reduces the risk of unauthorized withdrawals to attacker-controlled addresses.
- Compliance: supports traceability and controlled distribution of regulated instruments.
- Issuer rules: transfer restrictions may be required by the asset’s legal terms (RID / term sheet).
What you should prepare if you want self‑custody for Liquid regulated assets
- A Liquid‑compatible wallet (for example, Blockstream App).
- Your AMP ID / Liquid receiving identifier (when required).
- Issuer‑level whitelisting approval via the NexBridge OTC Desk.
- A small amount of LBTC in your wallet for Liquid network fees.
Planned: institutional custody option
NexPlace plans to offer an optional third‑party institutional custody solution (Komainu) for eligible clients who prefer institutional-grade custody. This service will be offered as an add-on, priced separately from standard platform fees. Availability and eligibility will depend on jurisdiction, client profile, and product scope.